Non GamStop

Get In Touch With Us

We're glad you stopped by. Whether you have a question, a correction to flag, or simply want to share feedback about something you've read, this page is the right place to start. We read every message that comes in and aim to respond within two working days.

What You Can Reach Us About

  • Editorial queries — spotted a factual error, an outdated figure, or a broken link? Let us know and we'll look into it promptly.
  • General feedback — something on the site helped you, confused you, or could be explained more clearly? We genuinely want to hear it.
  • Advertising and partnerships — if you represent a business and want to discuss how we work with partners, drop us a line and we'll point you in the right direction.
  • Accessibility concerns — if any part of the site is difficult to use, please tell us. We take usability seriously and will act on specific reports.

How to Reach Us

The simplest way to get in touch is by email. Send your message to [email protected] and include as much detail as you can — the page you were reading, what you were trying to find out, and any relevant context. The more specific you are, the faster we can give you a useful reply.

If you'd like to understand more about the team behind this site before writing to us, our about us page covers our editorial approach and how we put the content together.

A Few Things Worth Knowing

We're an editorial team, not a casino operator or a customer support desk. We can't access your account at any third-party site, process withdrawals, or intervene in disputes with operators. For those matters, you'll need to contact the relevant site directly or reach out to an independent dispute resolution service.

We also can't offer personalised gambling advice. If you're concerned about your relationship with gambling, please speak with a trained adviser at GamCare (gamcare.org.uk) or BeGambleAware (begambleaware.org) — both services are free and confidential.

Response Times

We check the inbox on weekdays. Messages sent over the weekend are picked up on Monday morning. We don't operate a live chat function, so email remains the most reliable route to a considered response.

Thanks for taking the time to reach out — we look forward to hearing from you.